DOKU experienced a minor incident on October 16, 2026, lasting 14h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 16, 2026, 05:30 PM UTC
Disbursements to SEABANK INDONESIA via BI-FAST and RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 16 Oct 2026, 23:29 GMT+7 Current status of the incident : The...
- investigating Oct 17, 2026, 12:00 AM UTC
As of this morning, the issue with disbursements to SeaBank persists. We are actively communicating with our partner bank for further updates.
- resolved Oct 17, 2026, 08:28 AM UTC
Disbursements to SEABANK INDONESIA via BI-FAST and RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 16 Oct 2026, 23:29 GMT+7 Issue resolved : 17 October 2026, 14:25...