DOKU incident

Disbursement to Bank BSI via BI-Fast Disrupted

Minor Resolved View vendor source →

DOKU experienced a minor incident on October 14, 2026, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 12:27 PM UTC
Resolved
Oct 14, 2026, 04:55 PM UTC
Duration
4h 28m
Detected by Pingoru
Oct 14, 2026, 12:27 PM UTC

Update timeline

  1. identified Oct 14, 2026, 12:27 PM UTC

    Disbursements to Bank BSI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 14 Oct 2026, 19:27 GMT+7 Current status of the incident : The incident is being...

  2. resolved Oct 14, 2026, 04:55 PM UTC

    Disbursements to Bank BSI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 14 Oct 2026, 19:27 GMT+7 Issue resolved : 14 October 2026, 23:54 GMT+7 Current...