DOKU experienced a minor incident on October 10, 2026, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 10, 2026, 08:50 AM UTC
Disbursements to DANA via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to DANA cannot be processed Issue first detected : 15:50 GMT+7 Current status of the incident : The incident is being investigated by...
- resolved Oct 10, 2026, 10:05 AM UTC
Disbursements to DANA via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 10 Oct 2026, 15:50 GMT+7 Issue resolved : 10 Oct 2026, 17:05 GMT+7 Current status...