DOKU incident

Payment Link Bot

Minor Resolved View vendor source →

DOKU experienced a minor incident on October 8, 2026 affecting [PagerDuty Statuspage] Payment Link - Business Service (Payment Link), lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 06:38 AM UTC
Resolved
Oct 08, 2026, 10:05 AM UTC
Duration
3h 27m
Detected by Pingoru
Oct 08, 2026, 06:38 AM UTC

Affected components

[PagerDuty Statuspage] Payment Link - Business Service (Payment Link)

Update timeline

  1. investigating Oct 08, 2026, 06:38 AM UTC

    DOKU has detected an issue with the Payment Link Bot system with the following details. Issue: Transactions with Payment Link Bot cannot be processed. Incident Start: Thursday, 08 October 2026, 13:38 GMT+7 Current Status: DOKU is...

  2. resolved Oct 08, 2026, 10:05 AM UTC

    DOKU has confirmed that the issue with the Payment Link Bot system has been resolved. Issue: Transactions with Payment Link Bot could not be processed. Incident Start: Thursday, 08 October 2026, 13:38 GMT+7 Incident End: Thursday,...