DOKU incident

Disbursement to Bank BNI, Bank Mandiri, and Bank BRI via BI-Fast Disrupted

Minor Resolved View vendor source →

DOKU experienced a minor incident on September 30, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 11:35 PM UTC
Resolved
Sep 30, 2026, 11:50 PM UTC
Duration
15m
Detected by Pingoru
Sep 30, 2026, 11:35 PM UTC

Update timeline

  1. identified Sep 30, 2026, 11:35 PM UTC

    Disbursements to Bank BNI, Bank Mandiri, and Bank BRI via BI-Fast are currently facing issues due to a disruption at the issuer bank. ⁠Impact: Transactions with Disbursement to Bank BNI, Bank Mandiri, and Bank BRI cannot be processed Issue first detected : 06:00 GMT+7 <...

  2. resolved Sep 30, 2026, 11:50 PM UTC

    Disbursements to Bank BNI, Bank Mandiri, and Bank BRI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 01 October 2026, 06:00 GMT+7 Issue resolved : 01 October...