DOKU experienced a minor incident on September 25, 2026, lasting 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 25, 2026, 02:50 PM UTC
Disbursements to DANA via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to DANA cannot be processed Issue first detected : 21:50 GMT+7 Current status of the incident : The incident is being investigated by...
- resolved Sep 25, 2026, 03:50 PM UTC
Disbursements to DANA via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 25 Sep 2026, 21:50 GMT+7 Issue resolved : 25 Sep 2026, 22:50 GMT+7 Current status...