DOKU incident

Incident Summary - Delayed Merchant Notifications

Minor Resolved View vendor source →

DOKU experienced a minor incident on September 23, 2026 affecting [PagerDuty Statuspage] Notification - Business Service (Notification), lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 12:05 PM UTC
Resolved
Sep 23, 2026, 12:05 PM UTC
Duration
–
Detected by Pingoru
Sep 23, 2026, 12:05 PM UTC

Affected components

[PagerDuty Statuspage] Notification - Business Service (Notification)

Update timeline

  1. resolved Sep 23, 2026, 12:05 PM UTC

    We have resolved an incident that caused delays in payment notifications via DOKU between 18:40 PM - 19:05 PM GMT+7 on Wednesday, 23 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.