DOKU incident

Disbursement to Bank BCA, BSI, SEABANK INDONESIA,BRI via BI-Fast and Bank BRI via RTOL Disrupted

Minor Resolved View vendor source →

DOKU experienced a minor incident on September 17, 2026, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 10:30 PM UTC
Resolved
Sep 17, 2026, 11:43 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 17, 2026, 10:30 PM UTC

Update timeline

  1. identified Sep 17, 2026, 10:30 PM UTC

    Disbursements to Bank BCA, BSI, SEABANK INDONESIA,BRI via BI-Fast AND Bank BRI via RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 18 Sep 2026, 05:30 GMT+7 Current...

  2. resolved Sep 17, 2026, 11:43 PM UTC

    Disbursement to Bank BCA, BSI, SEABANK INDONESIA,BRI via BI-Fast and Bank BRI via RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 18 Sep 2026, 05:30 GMT+7 Issue...