DOKU incident

BRI VA Payment Distruption

Major Resolved View vendor source →

DOKU experienced a major incident on September 17, 2026 affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 10:10 PM UTC
Resolved
Sep 17, 2026, 10:10 PM UTC
Duration
–
Detected by Pingoru
Sep 17, 2026, 10:10 PM UTC

Affected components

[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)

Update timeline

  1. resolved Sep 17, 2026, 10:10 PM UTC

    We have resolved an incident where there was an Transaction Cannot be proccess via BRI VA between 05:10 AM - 06:40 AM GMT+7 on Friday, 18 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.