DOKU experienced a minor incident on September 15, 2026 affecting [PagerDuty Statuspage] PG Services - Offline to Online (O2O) (Offline to Online (O2O)), lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] PG Services - Offline to Online (O2O) (Offline to Online (O2O))
Update timeline
- identified Sep 15, 2026, 06:07 PM UTC
We are currently experiencing an incident affecting Alfa O2O payments due to a disruption on our partner's side. Impact: - Transaction Cannot be proccess. Current Status: - The incident is being investigated by Alfa.
- resolved Sep 15, 2026, 06:41 PM UTC
We have resolved an incident where there was an Transaction Cannot be proccess via Alfa O2O between 01:07 AM - 01:40 AM GMT+7 on Wednesday, 16 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.