DOKU incident

Disbursement to Bank BNI via BI-Fast Disrupted

Minor Resolved View vendor source →

DOKU experienced a minor incident on September 9, 2026, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 01:05 AM UTC
Resolved
Sep 09, 2026, 03:55 AM UTC
Duration
2h 50m
Detected by Pingoru
Sep 09, 2026, 01:05 AM UTC

Update timeline

  1. identified Sep 09, 2026, 01:05 AM UTC

    Disbursements to Bank BNI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 9 Sep 2026, 08:05 GMT+7 Current status of the incident : The incident is being...

  2. resolved Sep 09, 2026, 03:55 AM UTC

    Disbursements to Bank BNI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 9 Sep 2026, 08:05 GMT+7 Issue resolved : 9 Sep 2026, 10:55 GMT+7 <...