DOKU experienced a minor incident on September 7, 2026 affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Update timeline
- identified Sep 07, 2026, 04:49 AM UTC
We are currently experiencing an incident affecting BNI VA payments due to a disruption on our partner's side. Impact: - Transaction Cannot be proccess. Current Status: - The incident is being investigated by BNI.
- resolved Sep 07, 2026, 05:45 AM UTC
We have resolved an incident where there was an Transaction Cannot be proccess via BNI VA between 11:46 AM - 12:45 PM GMT+7 on Monday, 07 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.