DOKU incident

Disbursement to Bank BNI via BI-Fast Disrupted

Minor Resolved View vendor source →

DOKU experienced a minor incident on September 6, 2026 affecting [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement), lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2026, 01:05 AM UTC
Resolved
Sep 06, 2026, 04:00 AM UTC
Duration
2h 55m
Detected by Pingoru
Sep 06, 2026, 01:05 AM UTC

Affected components

[PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement)

Update timeline

  1. identified Sep 06, 2026, 01:05 AM UTC

    Disbursements to Bank BNI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 6 Sep 2026, 08:05 GMT+7 Current status of the incident : The incident...

  2. resolved Sep 06, 2026, 04:00 AM UTC

    Disbursements to Bank BNI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 6 Sep 2026, 08:05 GMT+7 Issue resolved : 6 Sep 2026, 11:00 GMT+7 <...