DOKU incident

Disbursement to Bank BRI, Bank BNI, Bank Mandiri, E-wallet via BI-Fast Disrupted

Minor Resolved View vendor source →

DOKU experienced a minor incident on August 27, 2026 affecting [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement), lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 06:09 AM UTC
Resolved
Aug 27, 2026, 08:05 AM UTC
Duration
1h 56m
Detected by Pingoru
Aug 27, 2026, 06:09 AM UTC

Affected components

[PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement)

Update timeline

  1. identified Aug 27, 2026, 06:09 AM UTC

    Disbursements to Bank BRI, Bank BNI, Bank Mandiri via DOKU are currently facing issues due to a disruption at the issuer bank. •⁠ ⁠Impact: Transactions with Disbursement to Bank BRI, Bank BNI, Bank Mandiri, E-wallet cannot be processed •⁠ ⁠Issue first...

  2. investigating Aug 27, 2026, 06:36 AM UTC

    The transfer service is currently being closed from the Bank BRI, Bank BNI, Bank Mandiri, E-wallet side, and transactions are temporarily unavailable.

  3. resolved Aug 27, 2026, 08:05 AM UTC

    We have resolved an incident where there was an Transactions with disbursement to Bank BRI, Bank BNI, Bank Mandiri, E-wallet between 13:09 - 15:05 GMT+7 on Thursday, 27 August 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.</...