DOKU incident

Disbursement to BCA bank Distruption

Minor Resolved View vendor source →

DOKU experienced a minor incident on August 27, 2026 affecting [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement), lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 06:36 AM UTC
Resolved
Aug 27, 2026, 07:41 AM UTC
Duration
1h 5m
Detected by Pingoru
Aug 27, 2026, 06:36 AM UTC

Affected components

[PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement)

Update timeline

  1. identified Aug 27, 2026, 06:36 AM UTC

    DOKU has detected that there is an issue in BCA system with the following information: - What is the issue : Transactions with disbursement to Bank BCA may experience cannot be processed temporarily. - Day, date and time issue first detected : Thursday, 27 August 2026, 13:36 GMT+7<br /...

  2. investigating Aug 27, 2026, 07:06 AM UTC

    We are currently investigating an issue affecting disbursement transactions to Bank BCA , which may cause transactions to be temporarily unable to be processed.

  3. resolved Aug 27, 2026, 07:41 AM UTC

    We have resolved an incident where there was an Transactions with disbursement to Bank BCA between 13:36 - 14:41 GMT+7 on Thursday, 27 August 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.