DOKU incident

Disbursement to Bank SeaBank via BI-Fast Disrupted

Minor Resolved View vendor source →

DOKU experienced a minor incident on August 24, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 02:35 PM UTC
Resolved
Aug 24, 2026, 03:20 PM UTC
Duration
45m
Detected by Pingoru
Aug 24, 2026, 02:35 PM UTC

Update timeline

  1. identified Aug 24, 2026, 02:35 PM UTC

    Disbursements to Bank SeaBank via DOKU are currently facing issues due to a disruption at the issuer bank. •⁠ ⁠Impact: Transactions with Disbursement to Bank SeaBank cannot be processed •⁠ ⁠Issue first detected : 21:35 GMT+7 •⁠ ⁠Current status of the incident : The incident is...

  2. investigating Aug 24, 2026, 02:59 PM UTC

    The transfer service is currently being closed from the SeaBank side, and transactions to SeaBank are temporarily unavailable.

  3. resolved Aug 24, 2026, 03:20 PM UTC

    Disbursements to SeaBank via BI-Fast were temporarily disrupted due to an issue at the issuer bank. - Impact: The disbursement process to the issuer bank was disrupted. - Issue first detected : 24 Aug 2026, 21:35 GMT+7 - Issue resolved : 24 Aug 2026, 22:20 GMT+7 - Current...