DoIT experienced a minor incident on December 8, 2025 affecting Billing, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 08, 2025, 02:15 PM UTC
We are investigating reports of errors when accessing Billing profiles in the DoiT Console. As a result, customers may be unable to view, create, or edit billing profiles. Our team is working to identify the cause and restore functionality as quickly as possible. Thank you for your patience and understanding.
- identified Dec 08, 2025, 04:43 PM UTC
The issue with Billing Profiles has been identified and our team is working to implement a fix.
- monitoring Dec 09, 2025, 08:43 AM UTC
A fix has been applied, and access to Billing Profiles in the DoiT console is recovering. We are monitoring for stability and will provide an update as soon as we confirm the issue is fully resolved.
- resolved Dec 10, 2025, 10:49 AM UTC
Access to Billing profiles in the DoiT console has been fully restored, and all services are operating as expected. We appreciate your understanding and thank you for your patience while our team worked to resolve this issue.