Documotor experienced a minor incident on January 29, 2024 affecting Core (API) and Core (Data Transformation) and 1 more component, lasting 14d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Core (API)Core (Data Transformation)Data Transformation Services (Connected Services)Data Transformation Services (Data Sources)Data Transformation Services (Custom Functions)
Update timeline
- investigating Jan 29, 2024, 03:12 PM UTC
Services are experiencing gateway timeout after a new version was deployed. We are looking into the issue and trying to resolve it as quickly as possible.
- resolved Feb 13, 2024, 12:52 PM UTC
A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully. Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future. We are sorry about the inconvenience.