Documotor incident

Templafy One is facing downtime causing connectors to Templafy One to fail.

Major Resolved View vendor source →

Documotor experienced a major incident on April 21, 2025 affecting Connectors (Templafy One), lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 06:34 PM UTC
Resolved
Apr 21, 2025, 09:05 PM UTC
Duration
2h 31m
Detected by Pingoru
Apr 21, 2025, 06:34 PM UTC

Affected components

Connectors (Templafy One)

Update timeline

  1. investigating Apr 21, 2025, 06:34 PM UTC

    Templafy One tenants in Templafy are down, this is not an issue with Documotor.

  2. resolved Apr 21, 2025, 09:05 PM UTC

    Templafy has resolved their issue with Templafy One.