Documotor experienced a minor incident on June 5, 2026 affecting Core (Web App), lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Core (Web App)
Update timeline
- investigating Jun 05, 2026, 09:00 AM UTC
Web App is currently experiencing a degraded experience from intermittent issues with its templating engines. API and Data Transformation services (and their templating) are not affected by this issue. The team is working to restore regular functionality as soon as possible, thank you for your patience.
- resolved Jun 05, 2026, 11:33 AM UTC
We have confirmed full resolution, and proper behaviour has been restored. Apologies for any impact caused by this issue, and thank you kindly for your patience!