Document360 incident

Document360 API Outage

Minor Resolved View vendor source →

Document360 experienced a minor incident on August 13, 2019, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2019, 06:40 PM UTC
Resolved
Aug 13, 2019, 07:10 PM UTC
Duration
30m
Detected by Pingoru
Aug 13, 2019, 06:40 PM UTC

Update timeline

  1. identified Aug 13, 2019, 06:40 PM UTC

    [13th August 2019, 7.40] : We experienced a service disruption in Document360 portal (https://portal.document360.io), caused by higher response times from the APIs. The issue is identified and resolved.

  2. resolved Aug 13, 2019, 07:10 PM UTC

    The issue in Document360 APIs causing the disruption is identified and fixed.