Document360 incident

Document360 API Outage

Minor Resolved View vendor source →

Document360 experienced a minor incident on July 7, 2023, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2023, 09:34 AM UTC
Resolved
Jul 07, 2023, 11:08 AM UTC
Duration
1h 34m
Detected by Pingoru
Jul 07, 2023, 09:34 AM UTC

Update timeline

  1. monitoring Jul 07, 2023, 09:34 AM UTC

    We have observed network level issue in our portal API, we are actively investigating the situation. update: 10 AM UTC We have taken measures to address the problem and are actively monitoring the situation to ensure stability. Additionally, we are conducting an investigation to determine the underlying cause of the issue.

  2. resolved Jul 07, 2023, 11:08 AM UTC

    The issue is resolve and the api is stable now.