Document360 experienced a minor incident on November 18, 2025, lasting 9h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 11:46 AM UTC
We are currently facing an issue with Cloudflare, where several services are incorrectly displayed as down even though they remain operational. This is a Cloudflare-related problem, and our team is actively monitoring the situation
- investigating Nov 18, 2025, 11:54 AM UTC
All our services are impacted due to the Cloudflare incident, we are monitoring the situation. Cloudflare has acknowledge the issue and is working on mitigation. Cloudflare status link : https://www.cloudflarestatus.com
- monitoring Nov 18, 2025, 12:55 PM UTC
Most services are now online, some may face occasional slowness. Traffic performance is steadily improving as Cloudflare services are restored. Cloudflare status: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- resolved Nov 18, 2025, 09:00 PM UTC
Cloudflare has confirmed the issue has resolved and all our services have been working without any issue, hence closing this issue.