Document360 experienced a minor incident on April 1, 2026, lasting 14d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 01, 2026, 02:26 PM UTC
We observed a brief period of application slowness due to a sudden increase in incoming request volume. The system has now stabilized, and performance is back to normal. Impact: Users experienced temporary slow response times and timeout requests. Intermittent delays during the incident window Resolution: The system automatically recovered and stabilized as the request volume normalized. Our team has also validated that all services are functioning as expected. Current Status: The application is operating normally, and we are continuing to monitor the system closely.
- resolved Apr 16, 2026, 05:11 AM UTC
The systems are now operational and the issue is now resolved.