Document360 incident

Intermittent Slowness and Timeouts in EU Environment

Minor Resolved View vendor source →

Document360 experienced a minor incident on September 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 10:17 AM UTC
Resolved
Sep 17, 2026, 10:17 AM UTC
Duration
—
Detected by Pingoru
Sep 17, 2026, 10:17 AM UTC

Update timeline

  1. resolved Sep 17, 2026, 10:17 AM UTC

    The issue causing slowness and timeouts in the EU environment has been fully resolved. Corrective actions have been applied, and service metrics have returned to baseline levels. All systems are operating normally, and we are continuing to monitor application health