DocNetwork Outage History
DocNetwork is up right nowPingoru has recorded 42 incidents for DocNetwork: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 6 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 522 (0%) |
Incidents, newest first
Minor June 22, 2026 CampDoc and SchoolDoc are unreachable for some clients 5h 59m Application
Started Jun 22, 2026, 02:11 PM UTC· resolved Jun 22, 2026, 08:10 PM UTC
- investigating Jun 22, 2026, 02:11 PM UTC
CampDoc and SchoolDoc are unreachable for some clients due to a problem with a primary networking provider. We are working with the networking provider to correct the problem.
- identified Jun 22, 2026, 02:27 PM UTC
Cloudflare, a core networking provider for CampDoc and SchoolDoc, has acknowledged increased error rates across their services. This is interrupting access to CampDoc and SchoolDoc for many clients. We are monitoring Cloudflare's bulletins and will provide updates as they are available.
- monitoring Jun 22, 2026, 03:02 PM UTC
Cloudflare has taken steps to mitigate the problem in their network, and many users are reporting restored access. We continue to monitor access to CampDoc and SchoolDoc.
- monitoring Jun 22, 2026, 03:59 PM UTC
Cloudflare reports that engineers continue traffic engineering work to mitigate the impact of the netowkr break. Most CampDoc and SchoolDoc clients report being able to access the application. This incident will remain in the Monitoring phase until Cloudflare has closed their incident.
- resolved Jun 22, 2026, 08:10 PM UTC
While Cloudflare's incident remains open officially on their status page, CampDoc and SchoolDoc clients no longer report problems with access our application.
Critical November 18, 2025 CampDoc and SchoolDoc unreachable 2h 59m Application
Started Nov 18, 2025, 12:06 PM UTC· resolved Nov 18, 2025, 03:06 PM UTC
- identified Nov 18, 2025, 12:06 PM UTC
CampDoc and SchoolDoc are unreachable due to a problem with a primary networking provider. The provider has acknowledged the problem and is working to resolve it.
- identified Nov 18, 2025, 01:02 PM UTC
Our networking provider continues to investigate the problem. No estimated resolution time is yet available.
- identified Nov 18, 2025, 01:53 PM UTC
Our networking provider, Cloudflare, continues to investigate the problem. No estimated resolution time is yet available.
- monitoring Nov 18, 2025, 02:53 PM UTC
Our networking provider, Cloudflare, has marked this issue as Resolved. Access to CampDoc and SchoolDoc is working at this time. We are monitoring the fix and will mark the issue Resolved if the correction is sustained.
- resolved Nov 18, 2025, 03:06 PM UTC
Access to CampDoc and SchoolDoc has been restored. We will continue to monitor Cloudflare's status throughout the day.
Minor October 20, 2025 Reports problem 10m Application
Started Oct 20, 2025, 10:34 AM UTC· resolved Oct 20, 2025, 10:44 AM UTC
- identified Oct 20, 2025, 10:34 AM UTC
Our systems have largely recovered from this morning's widespread AWS outage. We are troubleshooting a remaining problem with producing Reports in PDF format. Reports can still be generated in CSV format.
- identified Oct 20, 2025, 10:35 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 10:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 10:44 AM UTC
This incident has been resolved.
Notice April 18, 2025 Payment processing errors –
Started Apr 18, 2025, 07:05 PM UTC· resolved Apr 18, 2025, 07:05 PM UTC
- resolved Apr 18, 2025, 07:05 PM UTC
Our payment processing vendor experienced incidents during the 11:00 am and 2:00 pm US Eastern Time hours that affected our ability to process transactions. The issue has been resolved, and all systems are now functioning normally.