Docebo experienced a minor incident on June 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 24, 2026, 01:10 PM UTC
We are currently experiencing a service disruption affecting background jobs for the Users-Courses, Courses-Users, and Users Classroom Sessions report types. Our Cloud Operations team is working to identify the root cause and implement a solution. We will send an additional update within the next hour.
- identified Jun 24, 2026, 01:41 PM UTC
We are currently experiencing a service disruption affecting background jobs for the Users-Courses, Courses-Users, and Users Classroom Sessions report types. We have determined the root cause and mitigation efforts are underway, we will send an additional update within the next hour.
- monitoring Jun 24, 2026, 02:02 PM UTC
The issue has been resolved in production environments. Mitigation efforts are still ongoing for lower environments. We will continue to monitor the situation to ensure full recovery. We will send an additional update within the next hour.
- resolved Jun 24, 2026, 02:12 PM UTC
The incident has been resolved across all the environments. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please open a support case at help.docebo.com or through the Help Center in your platform