Docebo incident

Partial Service Disruption

Docebo is currently experiencing a minor incident, which began 7 min ago. The vendor's full update timeline is below.

Started
Jun 15, 2026, 02:06 PM UTC
Resolved
Ongoing
Duration
● 7m
Detected by Pingoru
Jun 15, 2026, 02:06 PM UTC

Update timeline

  1. identified Jun 15, 2026, 12:15 PM UTC

    We are currently experiencing a partial service disruption as one of our CDN domains (cdn2.dcbstatic.com) has been incorrectly flagged by a third-party security intelligence provider, causing platform assets to fail to load for users on corporate networks with DNS filtering or web security tools enabled. The affected regions are: US East (Virginia) / Europe (Dublin) / UK (London) / Europe (Frankfurt). We have contacted the relevant parties to have the flag removed and are awaiting their review. As a workaround, whitelisting dcbstatic.com in your DNS filtering or web security tool will restore access immediately. For the full list of Docebo domains that should be allowed on your network, please refer to our network access configuration guide. We will send an additional update in the next hours.

  2. identified Jun 15, 2026, 02:06 PM UTC

    We have determined the root cause and we are awaiting feedback from an external third party. As stated within our public documentation, whitelisting dcbstatic.com in your DNS filtering or web security tool will restore access immediately. For the full list of Docebo domains that should be allowed on your network, please refer to our network access configuration guide. https://help.docebo.com/hc/en-us/articles/26343028600210-Configuring-network-access-for-Docebo