Docebo experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 20, 2026, 01:55 PM UTC
ILT sessions may not be accessible for some users, we are currently investigating the issue.
- identified May 20, 2026, 02:40 PM UTC
We have identified the cause of the issue and are preparing a hotfix to address the issue. We will send an additional update within the next hour.
- monitoring May 20, 2026, 03:05 PM UTC
Fix has been applied. We will continue to monitor the situation to ensure recovery.
- resolved May 20, 2026, 03:17 PM UTC
The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.