dLocal incident

[ACH] Apparent incident with payment processing in Colombia

dLocal experienced a minor incident on September 1, 2026 affecting Colombia - Payment Processors, lasting 57m. The incident has been resolved; the full update timeline is below.

Started: Sep 01, 2026, 04:10 AM UTC
Resolved: Sep 01, 2026, 05:08 AM UTC
Duration: 57m
Detected by Pingoru: Sep 01, 2026, 04:10 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

investigating Sep 01, 2026, 04:10 AM UTC

We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Sep 01, 2026, 05:08 AM UTC

This incident has been resolved.