dLocal incident

[ACH] Apparent incident with payment processing in Colombia

dLocal experienced a minor incident on August 29, 2026 affecting Colombia - Payment Processors, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Aug 29, 2026, 04:07 PM UTC
Resolved: Aug 29, 2026, 04:23 PM UTC
Duration: 15m
Detected by Pingoru: Aug 29, 2026, 04:07 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

investigating Aug 29, 2026, 04:07 PM UTC

We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Aug 29, 2026, 04:23 PM UTC

This incident has been resolved.