dLocal incident

[BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 5, 2026 affecting Mexico - Payment Processors, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 08:20 PM UTC
Resolved
Jul 05, 2026, 08:59 PM UTC
Duration
38m
Detected by Pingoru
Jul 05, 2026, 08:20 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jul 05, 2026, 08:20 PM UTC

    We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 05, 2026, 08:59 PM UTC

    This incident has been resolved.