dLocal incident

[ISW & Flutterwave -Recurring latency Issues] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 7, 2026 affecting Nigeria - Payment Processors, lasting 12h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2026, 12:32 AM UTC
Resolved
Jun 07, 2026, 01:13 PM UTC
Duration
12h 41m
Detected by Pingoru
Jun 07, 2026, 12:32 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating Jun 07, 2026, 12:32 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 07, 2026, 02:39 AM UTC

    We continue to have this issue processor responded stating that the issue is still moving in and out of recovery rather than holding steady. We are aligned that latency is still visible and we are keeping pressure on this and will come back with the next material update.

  3. investigating Jun 07, 2026, 04:49 AM UTC

    We have two major banks failing, Zenith and GT banks are current failing and have both been notified. We will share the update soon.

  4. investigating Jun 07, 2026, 07:59 AM UTC

    We are still actively working on normalizing the latency on transactions. Feedback will be provided here as soon as we have an update

  5. monitoring Jun 07, 2026, 01:01 PM UTC

    The processor has stated that the incident with Zenith and GTBank have been recovering. We will keep you posted once the issue is fully resolved

  6. resolved Jun 07, 2026, 01:13 PM UTC

    This incident has been resolved.