dLocal incident

[Cellulant] Apparent incident with payment processing in Senegal

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 10, 2026 affecting Senegal - Payment Processors, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 02:06 PM UTC
Resolved
Sep 10, 2026, 03:03 PM UTC
Duration
56m
Detected by Pingoru
Sep 10, 2026, 02:06 PM UTC

Affected components

Senegal - Payment Processors

Update timeline

  1. investigating Sep 10, 2026, 02:06 PM UTC

    We have identified some processing issues with Cellulant in SENEGAL. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. monitoring Sep 10, 2026, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2026, 03:03 PM UTC

    This incident has been resolved.