dLocal incident

[BANCO DAVIVIENDA, S.A] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 6, 2026 affecting Colombia - Payment Processors, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2026, 05:46 AM UTC
Resolved
Jun 06, 2026, 08:36 AM UTC
Duration
2h 50m
Detected by Pingoru
Jun 06, 2026, 05:46 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jun 06, 2026, 05:46 AM UTC

    We have identified some processing issues with BANCO DAVIVIENDA, S.A in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jun 06, 2026, 08:27 AM UTC

    BANCO DAVIVIENDA, S.A. has been engaged and is currently investigating the issue.

  3. resolved Jun 06, 2026, 08:36 AM UTC

    This incident has been resolved.