dLocal incident

[BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 19, 2026 affecting Mexico - Payment Processors, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 07:20 AM UTC
Resolved
Aug 19, 2026, 09:13 AM UTC
Duration
1h 52m
Detected by Pingoru
Aug 19, 2026, 07:20 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Aug 19, 2026, 07:20 AM UTC

    We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 19, 2026, 09:13 AM UTC

    This incident has been resolved.