dLocal incident

[FIRSTRAND BANK LIMITED] Apparent incident with payment processing in South Africa

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 19, 2026 affecting South Africa - Payment Processors, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 08:39 AM UTC
Resolved
Aug 19, 2026, 10:39 AM UTC
Duration
1h 59m
Detected by Pingoru
Aug 19, 2026, 08:39 AM UTC

Affected components

South Africa - Payment Processors

Update timeline

  1. investigating Aug 19, 2026, 08:39 AM UTC

    We have identified some processing issues with FIRSTRAND BANK LIMITED in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 19, 2026, 10:39 AM UTC

    This incident has been resolved.