dLocal incident

[ISW & Flutterwave -Recurring latency Issues] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 5, 2026 affecting Nigeria - Payment Processors, lasting 22h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 07:04 PM UTC
Resolved
Jun 06, 2026, 05:49 PM UTC
Duration
22h 44m
Detected by Pingoru
Jun 05, 2026, 07:04 PM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating Jun 05, 2026, 07:04 PM UTC

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jun 06, 2026, 01:33 AM UTC

    The issue is still under investigation with the processor, and we will communicate any relevant updates as they become available.

  3. investigating Jun 06, 2026, 04:28 AM UTC

    The issue is still ongoing and remains under investigation with the processor. We will provide the next update as soon as more information becomes available.

  4. investigating Jun 06, 2026, 08:25 AM UTC

    We are seeing improvement in transaction processing; however, intermittent failures are still occurring. We continue to monitor the situation closely and are working with the affected provider to confirm full service recovery

  5. investigating Jun 06, 2026, 10:39 AM UTC

    The processor is still working on the resolution. We will provide an update as soon as we receive any further information from them.

  6. resolved Jun 06, 2026, 05:49 PM UTC

    This incident has been resolved.