dLocal incident

[Interswitch- High Latency] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 20, 2026 affecting Nigeria - Payment Processors, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 08:22 AM UTC
Resolved
May 20, 2026, 12:07 PM UTC
Duration
3h 44m
Detected by Pingoru
May 20, 2026, 08:22 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating May 20, 2026, 08:22 AM UTC

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 20, 2026, 11:55 AM UTC

    The processor is still working on the resolution.

  3. resolved May 20, 2026, 12:07 PM UTC

    This incident has been resolved.