dLocal incident

[Banorte] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 15, 2026 affecting Mexico - Payment Processors, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 02:44 PM UTC
Resolved
May 15, 2026, 03:04 PM UTC
Duration
19m
Detected by Pingoru
May 15, 2026, 02:44 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating May 15, 2026, 02:44 PM UTC

    We have identified some processing issues with Banorte in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 15, 2026, 03:04 PM UTC

    This incident has been resolved.