dLocal incident

[Moka] Apparent incident with payment processing in Turkey

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 27, 2026 affecting Turkey - Payment Processors, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 03:20 PM UTC
Resolved
Sep 27, 2026, 05:11 PM UTC
Duration
1h 50m
Detected by Pingoru
Sep 27, 2026, 03:20 PM UTC

Affected components

Turkey - Payment Processors

Update timeline

  1. investigating Sep 27, 2026, 03:20 PM UTC

    We have identified some processing issues with MOKA in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 27, 2026, 05:11 PM UTC

    This incident has been resolved.