dLocal incident

[Interswitch] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 9, 2026 affecting Nigeria - Payment Processors, lasting 6h 53m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 06:30 AM UTC
Resolved
May 09, 2026, 01:24 PM UTC
Duration
6h 53m
Detected by Pingoru
May 09, 2026, 06:30 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating May 09, 2026, 06:30 AM UTC

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 09, 2026, 09:07 AM UTC

    Please be informed that Union Bank transactions are currently failing and this may affect success rate. The Bank has been notified of the failures and working to resolve the issue .

  3. resolved May 09, 2026, 01:24 PM UTC

    This incident has been resolved.