dLocal incident

[Prisma-Decidir] Apparent incident with payment processing in Argentina

dLocal experienced a minor incident on September 13, 2026 affecting Argentina - Payment Processors, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started: Sep 13, 2026, 03:07 AM UTC
Resolved: Sep 13, 2026, 05:37 AM UTC
Duration: 2h 30m
Detected by Pingoru: Sep 13, 2026, 03:07 AM UTC

Affected components

Argentina - Payment Processors

Update timeline

investigating Sep 13, 2026, 03:07 AM UTC

We have identified some processing issues with Prisma-Decidir in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Sep 13, 2026, 05:37 AM UTC

This incident has been resolved.