dLocal incident

[Kushki-Banco Internacional] Apparent incident with payment processing in Ecuador

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 13, 2026 affecting Ecuador - Payment Processors, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 12:39 AM UTC
Resolved
Sep 13, 2026, 01:15 AM UTC
Duration
35m
Detected by Pingoru
Sep 13, 2026, 12:39 AM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Sep 13, 2026, 12:39 AM UTC

    We have identified some processing issues with Kushki-Banco Internacional in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 13, 2026, 01:15 AM UTC

    This incident has been resolved.