dLocal incident

[Redeban-Occidente] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 8, 2026 affecting Colombia - Payment Processors, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 07:00 PM UTC
Resolved
May 08, 2026, 07:19 PM UTC
Duration
19m
Detected by Pingoru
May 08, 2026, 07:00 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating May 08, 2026, 07:00 PM UTC

    We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 08, 2026, 07:19 PM UTC

    This incident has been resolved.