dLocal incident

[BAC Credomatic] Apparent incident with payment processing in Guatemala

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 7, 2026 affecting Guatemala - Payment Processors, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 10:55 AM UTC
Resolved
May 07, 2026, 11:04 AM UTC
Duration
8m
Detected by Pingoru
May 07, 2026, 10:55 AM UTC

Affected components

Guatemala - Payment Processors

Update timeline

  1. investigating May 07, 2026, 10:55 AM UTC

    We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 07, 2026, 11:04 AM UTC

    This incident has been resolved.