dLocal incident

[BAC Credomatic] Apparent incident with payment processing in Costa Rica

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 6, 2026 affecting Costa Rica - Payment Processors, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 04:58 PM UTC
Resolved
May 06, 2026, 09:11 PM UTC
Duration
4h 12m
Detected by Pingoru
May 06, 2026, 04:58 PM UTC

Affected components

Costa Rica - Payment Processors

Update timeline

  1. investigating May 06, 2026, 04:58 PM UTC

    We have identified some processing issues with BAC Credomatic in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 06, 2026, 07:06 PM UTC

    The processor is still checking to confirm the cause of the incident, we will keep you posted

  3. resolved May 06, 2026, 09:11 PM UTC

    This incident has been resolved.