dLocal incident

[Naps] Apparent incident with payment processing in Morocco

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 20, 2026 affecting Morocco - Payment Processors, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 09:41 AM UTC
Resolved
Apr 20, 2026, 09:58 AM UTC
Duration
17m
Detected by Pingoru
Apr 20, 2026, 09:41 AM UTC

Affected components

Morocco - Payment Processors

Update timeline

  1. investigating Apr 20, 2026, 09:41 AM UTC

    We have identified some processing issues with Naps in Morocco. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 20, 2026, 09:58 AM UTC

    This incident has been resolved.