Dispatch Outage History
Dispatch is up right nowPingoru has recorded 50 incidents for Dispatch: 6 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 10 of 744 (1%) |
| June 2026 | 1 | 2 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 1 | 23 of 744 (3%) |
| November 2026 | 0 | 0 of 60 (0%) |
Incidents, newest first
Minor October 8, 2026 Log in Issues with iOS Field and Manager v7.1.1 23h 14m Mobile Applications
Started Oct 08, 2026, 12:44 PM UTC· resolved Oct 09, 2026, 11:58 AM UTC
- identified Oct 08, 2026, 12:44 PM UTC
Users on iOS v7.1.1 of Field and Manager are experiencing issues logging into the mobile apps. We are releasing Field and Manager v7.1.2 to address this issue. iOS Uers who are not currently on v7.1.1 should not upgrade until v7.1.2 is made available. We will provide an update when iOS v7.1.2 can be downloaded.
- monitoring Oct 08, 2026, 03:43 PM UTC
A fix has been implemented for iOS users and we are seeing users log in again via Mobile. We will continue to monitor.
- resolved Oct 09, 2026, 11:58 AM UTC
Dispatch Field v7.1.2 and Dispatch Manager v7.1.2 are now available. Users should upgrade to v7.1.2 as soon as possible.
Minor September 3, 2026 Notification Delay 1h 34m Email, SMS, Inbox
Started Sep 03, 2026, 07:03 PM UTC· resolved Sep 03, 2026, 08:37 PM UTC
- identified Sep 03, 2026, 07:03 PM UTC
Notifications are currently delayed. We have identified the cause and are working on mitigating the impact.
- resolved Sep 03, 2026, 08:37 PM UTC
This incident has been resolved.
Minor June 15, 2026 Notification Delay 1h 47m Email, SMS, Inbox, Notifications Events
Started Jun 15, 2026, 07:33 PM UTC· resolved Jun 15, 2026, 09:21 PM UTC
- investigating Jun 15, 2026, 07:33 PM UTC
Notifications are currently delayed. We are investigating the cause.
- resolved Jun 15, 2026, 09:21 PM UTC
The incident is resolved and notifications are sending on time.
Minor May 8, 2026 Issue with Cloud Provider 10h 23m Email, Dashboards and Reports, AWS ec2-us-east-1, SMS and 2 more
Started May 08, 2026, 03:05 AM UTC· resolved May 08, 2026, 01:29 PM UTC
- identified May 08, 2026, 03:05 AM UTC
Dispatch notification delivery is currently disrupted due to issues with our cloud provider. Reports are also impacted by this issue. We are working on a resolution.
- monitoring May 08, 2026, 03:09 AM UTC
We are seeing improvements but continue to monitor
- monitoring May 08, 2026, 04:28 AM UTC
We are continuing to monitor for any further issues.
- resolved May 08, 2026, 01:29 PM UTC
This incident has been resolved
Minor January 6, 2026 Reporting Accessibility 25m Dashboards and Reports
Started Jan 06, 2026, 05:07 PM UTC· resolved Jan 06, 2026, 05:33 PM UTC
- identified Jan 06, 2026, 05:07 PM UTC
Our third party reporting provider is experiencing an outage which impacts reporting in Dispatch Manage and Work. We are actively investigating the issue with the provider.
- monitoring Jan 06, 2026, 05:24 PM UTC
A fix has been deployed and we are monitoring.
- resolved Jan 06, 2026, 05:33 PM UTC
This incident has been resolved.
Major November 18, 2025 Partner Outage 2h 7m Mobile Applications, Web Applications
Started Nov 18, 2025, 01:32 PM UTC· resolved Nov 18, 2025, 03:39 PM UTC
- identified Nov 18, 2025, 01:32 PM UTC
Due to an issue at Cloudflare users may experience intermittent issues on Web and Mobile, including payment processing pages.
- resolved Nov 18, 2025, 03:39 PM UTC
This incident has been resolved.
Minor October 27, 2025 Reporting Accessibility 48m Dashboards and Reports
Started Oct 27, 2025, 02:59 PM UTC· resolved Oct 27, 2025, 03:48 PM UTC
- identified Oct 27, 2025, 02:59 PM UTC
We are actively addressing an issue accessing reports in Dispatch Work and Manage. Reports may be slow to load, or not accessible, as we address the issue.
- resolved Oct 27, 2025, 03:48 PM UTC
This incident has been resolved
Major October 20, 2025 Issue with Cloud Provider 1d 6h Email, Mobile Applications, Connector Integration Endpoints, Direct API Availability and 6 more
Started Oct 20, 2025, 10:10 AM UTC· resolved Oct 21, 2025, 04:47 PM UTC
- monitoring Oct 20, 2025, 10:10 AM UTC
Due to an issue with our cloud provider, Dispatch availability for most components was impacted from 2:50AM ET to 5:35 AM ET. Some integration payloads are being replayed. We are monitoring the systems and will update this page if we identify any lingering issues.
- identified Oct 20, 2025, 01:20 PM UTC
Dispatch service is currently disrupted due to lingering issues with the cloud provider. We are working on a resolution.
- identified Oct 20, 2025, 03:34 PM UTC
Dispatch service continues to be disrupted due to issues with the cloud provider. We are continuing to work on a resolution.
- identified Oct 20, 2025, 04:30 PM UTC
Dispatch Work and Mobile apps are accessible and we will continue to monitor. We are continuing to work on restoring Notifications, Communicate, Connector.
- identified Oct 20, 2025, 09:08 PM UTC
Most services are returning to normal. Some delayed notifications will be sent as Dispatch comes back up. We're working to restore integration services fully.
- monitoring Oct 21, 2025, 01:17 AM UTC
Services have been restored and we are monitoring. There is delay in email and sms notifications that should resolve in the next hour.
- resolved Oct 21, 2025, 04:47 PM UTC
This incident has been resolved
Major October 20, 2025 System Issue due to issue with cloud provider 2h 45m
Started Oct 20, 2025, 06:50 AM UTC· resolved Oct 20, 2025, 09:35 AM UTC
- resolved Oct 20, 2025, 07:00 AM UTC
Due to an issue with our cloud provider, Dispatch availability was impacted from about 2:50AM ET - 5:35 AM ET. We are monitoring the systems.
Minor September 25, 2025 Notifications, Inbox, and Outbound Connector Message Delays 1h 16m Email, Connector Integration Endpoints, Third Party Integrations and Providers, SMS and 1 more
Started Sep 25, 2025, 12:27 AM UTC· resolved Sep 25, 2025, 01:44 AM UTC
- investigating Sep 25, 2025, 12:27 AM UTC
We are currently experiencing a delay in sending Notifications including Inbox messages. Some enterprise customers may also experience delays in picking up messages. Users may not be able to access Calendar Events in Manager and Field.
- monitoring Sep 25, 2025, 01:12 AM UTC
We are seeing resolution of the earlier delays. We will continue to monitor and will provide additional updates as needed.
- resolved Sep 25, 2025, 01:44 AM UTC
This incident has been resolved.
Minor July 21, 2025 Dispatch SMS Notification Issues 18d 1h Mobile Applications, Web Applications, SMS, Inbox
Started Jul 21, 2025, 02:30 PM UTC· resolved Aug 08, 2025, 04:20 PM UTC
- identified Jul 21, 2025, 02:30 PM UTC
We are currently working on an issue related to our SMS notifications not being sent. This is actively being worked on and we will provide an update shortly.
- identified Jul 21, 2025, 05:42 PM UTC
This issue is still ongoing and we are continuing to work on a resolution. Thank you for being patient.
- identified Jul 21, 2025, 08:40 PM UTC
We are continuing to work on a resolution. Thank you for being patient.
- identified Jul 22, 2025, 01:19 PM UTC
We are continuing to work on a resolution. Thank you for your continued patience.
- monitoring Jul 22, 2025, 04:26 PM UTC
We are beginning to see SMS notifications resume and are continuing to monitor. Messaging via Inbox/Communicate is still affected. Access Codes for login purposes and job/appointment status notifications are resuming.
- monitoring Jul 22, 2025, 09:09 PM UTC
SMS Notifications for Access Codes for login purposes and job/appointment status notifications have resumed. Messaging via Inbox/Communicate is still affected.
- monitoring Jul 23, 2025, 02:11 PM UTC
SMS Notifications for Access Codes for login purposes and job/appointment status notifications have resumed. Messaging via Inbox/Communicate has also been restored and we are continue to monitor.
- resolved Aug 08, 2025, 04:20 PM UTC
This incident has been resolved.
Major April 30, 2025 Reporting Accessibility 34m Dashboards and Reports
Started Apr 30, 2025, 07:07 PM UTC· resolved Apr 30, 2025, 07:41 PM UTC
- investigating Apr 30, 2025, 07:07 PM UTC
We are actively investigating an issue accessing reports in Dispatch Work and Manage with our reporting provider. Users may not have access to reports at this time.
- resolved Apr 30, 2025, 07:41 PM UTC
This incident has been resolved
Notice February 19, 2025 Intermittent Data Processing 5h 48m Email, Connector Integration Endpoints, Third Party Integrations and Providers, SMS
Started Feb 19, 2025, 03:31 PM UTC· resolved Feb 19, 2025, 09:20 PM UTC
- identified Feb 19, 2025, 03:31 PM UTC
From 8pm EST Tuesday to 9:45am EST Wednesday Dispatch experiance an issue where updates to external systems were not processed. The data in Dispatch is correct. We are working on resending updates to the external systems to bring everything inline.
- monitoring Feb 19, 2025, 08:04 PM UTC
We continue to process updates to the external systems, but many of the updates to external systems have been processed.
- resolved Feb 19, 2025, 09:20 PM UTC
This incident has been resolved.
Major January 7, 2025 Reporting Accessibility 1h 6m Dashboards and Reports
Started Jan 07, 2025, 03:01 PM UTC· resolved Jan 07, 2025, 04:08 PM UTC
- investigating Jan 07, 2025, 03:01 PM UTC
We are activetly investigating an issue with accessing reports in Dispatch Work and Manage. Users may not have access to reports at this time.
- resolved Jan 07, 2025, 04:08 PM UTC
This incident has been resolved
Major January 7, 2025 Reporting Accessibility 2m Dashboards and Reports
Started Jan 07, 2025, 02:23 PM UTC· resolved Jan 07, 2025, 02:26 PM UTC
- investigating Jan 07, 2025, 02:23 PM UTC
Our third party reporting provider is experiencing an outage which may impact reports in Dispatch Work and Manage. We are actively investigating the issue with the provider.
- resolved Jan 07, 2025, 02:26 PM UTC
Our third party reporting provider has resolved the outage.
Minor January 2, 2025 Scheduling and Status Issues 17m Mobile Applications, Web Applications
Started Jan 02, 2025, 05:28 PM UTC· resolved Jan 02, 2025, 05:46 PM UTC
- investigating Jan 02, 2025, 05:28 PM UTC
Please note users may be seeing issues with scheduling and statusing jobs. We are currently investigating and will provide an update shortly.
- resolved Jan 02, 2025, 05:46 PM UTC
This incident has been resolved
Minor November 20, 2024 Account Message are displaying intermittently in Manage and Work 15d 21h Web Applications
Started Nov 20, 2024, 07:53 PM UTC· resolved Dec 06, 2024, 05:41 PM UTC
- identified Nov 20, 2024, 07:53 PM UTC
Account messages are displaying intermittently in Manage due to a issue with one of our providers. We are working with our provider to resolve the issue.
- identified Nov 20, 2024, 07:56 PM UTC
Account messages are displaying intermittently in Manage due to a issue with one of our providers. We are working with our provider to resolve the issue.
- identified Nov 22, 2024, 07:34 PM UTC
Account messages are improving and the error rate is very low, but there are still intermittent errors. If they are not loading for your, you can try to refresh or navigate away and back tot he page and the message may load on the 2nd try. We continue to work with our provider on the issue.
- resolved Dec 06, 2024, 05:41 PM UTC
This incident has been resolved
Minor November 11, 2024 Application Accessibility 55m Mobile Applications, Web Applications
Started Nov 11, 2024, 04:42 PM UTC· resolved Nov 11, 2024, 05:37 PM UTC
- identified Nov 11, 2024, 04:42 PM UTC
Users may be experiencing issues accessing our Web application, work.dispatch.me, and Mobile apps. We are working on the issue now.
- monitoring Nov 11, 2024, 05:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2024, 05:37 PM UTC
This incident has been resolved. Thank you for being patient.