Dispatch incident

Issue with Cloud Provider

Minor Resolved View vendor source →

Dispatch experienced a minor incident on May 8, 2026 affecting Email and Dashboards and Reports and 1 more component, lasting 10h 23m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 03:05 AM UTC
Resolved
May 08, 2026, 01:29 PM UTC
Duration
10h 23m
Detected by Pingoru
May 08, 2026, 03:05 AM UTC

Affected components

EmailDashboards and ReportsAWS ec2-us-east-1SMSInboxNotifications Events

Update timeline

  1. identified May 08, 2026, 03:05 AM UTC

    Dispatch notification delivery is currently disrupted due to issues with our cloud provider. Reports are also impacted by this issue. We are working on a resolution.

  2. monitoring May 08, 2026, 03:09 AM UTC

    We are seeing improvements but continue to monitor

  3. monitoring May 08, 2026, 04:28 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 08, 2026, 01:29 PM UTC

    This incident has been resolved